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Terms and Conditions

In using this website, you are deemed to have read and agreed to the following terms and conditions (''Terms of Service and Use''):

1. MENU

Our menu is changed once a week and you can view the latest menu at our order page.

2. IS OUR FOOD HALAL

All of our ingredient suppliers are halal certified, and our partner (chef) is also a muslim.

3. DELIVERY

Kindly provide us with an alternative phone number if you are unable to pick up the food from us. Additional RM5 surcharge will apply at the second delivery if our delivery boy unable to reach you during the first delivery.

Our delivery boy are on bikes and will be affected in the case of bad weather or unforeseen circumstances.

3. DELIVERY TIME

Lunch will be sent from 1030am to 1230pm (last order is 10am on that day itself), Monday to Friday. Dinner delivery : 530 - 730pm

4. CASH ON DELIVERY

We are not allowed Cash On Delivery due to hygiene purpose.

5. ONLINE TRANSFER

We accept online bank transfer from all of the local bank.

6. CANCELLATION

There's no cancellation once the delivery team has started the job. (10am in the morning)

7. CONTACT US

You can call to our number at +60 11-6216 5889 for any inquiry / urgent matters.

8. COMPANY ADDRESS & EMAIL

CROPS is registered under CROPS FOOD SDN. BHD. (202001024225 (1380545-A). Registered address : No.11, Jalan 21/32, Seapark, 46300 Petaling Jaya. Company email : cropsfoodkl@gmail.com)

9. EXCHANGES & REFUND POLICY

If something isn’t right, we are happy to proceed an exchange on your next order; or refund on the amount of unsatisfied item.

10. FOOD IMAGES

All Pictures shown are for illustration purpose only.Actual product may vary due to product enhancement.